Parent Company

Epic Soul Mate is a platform operated by MenuMeet. References to "Epic Soul Mate", "we", "us", or "our" in this Privacy Policy mean Epic Soul Mate and its parent company, MenuMeet.

1. Information We Collect

We may collect information you provide directly, including your name, email address, gender, age, location, profile photo, bio, preferences, uploaded images, messages, favorites, support requests, and account settings.

If you sign in with Google or Facebook, we may receive basic profile information such as your name, email address, and profile photo, depending on the permissions you approve.

2. Payments And Credits

When you buy credits, payment details are processed by providers such as Stripe or PayPal. We store transaction records, package details, payment status, gateway references, and credit balance activity. We do not store full card numbers.

3. Device, Usage, And Log Data

We may collect technical information such as IP address, browser type, device information, pages visited, timestamps, session data, and error logs to keep the service secure and improve performance.

4. How We Use Information

We use information to provide the app, show profiles, operate chats, process credits and payments, display favorites, personalize discovery, prevent abuse, provide support, and improve reliability.

5. Sharing Information

We may share information with service providers who help us operate the platform, including hosting, storage, analytics, payment processing, email delivery, security, and support tools.

6. Data Retention

We keep information as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.

7. Your Choices

You may update your profile information in the app. You may request account deletion by following our User Data Deletion instructions.

8. Contact

For privacy questions, contact MenuMeet support at info@epicsoulmate.com.